Terms of service

TERMS OF SERVICE

OVERVIEW

This website is managed by Celestial Lotus. Throughout the site, the terms "we", "us", and "our" refer to Celestial Lotus. We provide this website, including all information, tools, and services available from it, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices outlined here.

By visiting our site and/or purchasing any items, you engage in our "Service" and agree to comply with the following terms and conditions ("Terms of Service", "Terms"), including any additional terms and conditions or policies referenced herein or accessible via hyperlink. These Terms of Service apply to all users of the site, including, but not limited to, browsers, vendors, customers, merchants, and/or contributors of content.

Please carefully read these Terms of Service before using or accessing our website. By accessing or using any part of the site, you agree to abide by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of its services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the store will also be subject to these Terms of Service. You can review the most up-to-date version of the Terms of Service on this page at any time. We retain the right to update, modify, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to periodically review this page for changes. Your continued use of or access to the website following the posting of any updates signifies acceptance of those changes.

Our store is hosted by Shopify Inc., which provides us with an e-commerce platform to sell our products and services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you affirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have provided us with your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws) while using the Service.

You are prohibited from transmitting any viruses, worms, or harmful code.

Any violation of the Terms will result in the immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transmitted unencrypted and may involve (a) transmissions over various networks, and (b) changes to conform to the technical requirements of connecting devices or networks. Credit card information is always encrypted during transfers over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service, without our express written permission.

The headings used in this agreement are included for convenience only and do not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information on this site is inaccurate, incomplete, or outdated. The material on this site is provided for general information purposes only and should not be relied upon or used as the sole basis for decision-making without consulting primary, accurate, or more timely sources of information. Any reliance on this site’s material is at your own risk.

This site may contain historical information, which is not current and is provided solely for your reference. We reserve the right to modify the contents of this site at any time but are under no obligation to update any information. You agree it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Product prices are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of its content) at any time without prior notice.

We are not liable to you or any third party for any price changes, modifications, suspension, or discontinuation of the Service.

SECTION 5 - PRODUCTS OR SERVICES (IF APPLICABLE)

Certain products or services may only be available online through our website. These products or services may have limited quantities and are subject to return or exchange in accordance with our Return Policy.

We strive to display the colours and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor’s display of any color will be accurate. If you have questions, please contact our customer support team.

We reserve the right to limit the sales of our products or Services to any individual, geographic region, or jurisdiction at our discretion. This right may be exercised on a case-by-case basis. We also reserve the right to limit quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without prior notice. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, or information purchased or obtained will meet your expectations or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, household, or order. These restrictions may apply to orders placed under the same customer account, the same credit card, or orders using the same billing or shipping address. If we modify or cancel an order, we may attempt to notify you using the contact information provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address and credit card details, to ensure we can complete your transactions and contact you as necessary.

To learn more, please visit our Returns Policy here: Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools that we neither monitor nor have any control or input over.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind. We shall have no liability arising from or related to your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your discretion and risk, and you should ensure that you understand and agree to the terms on which tools are provided by the relevant third-party provider(s).

SECTION 8 - THIRD-PARTY LINKS

Our Service may include content, products, or services from third parties.

Third-party links on this site may redirect you to websites that are not affiliated with us. We are not responsible for evaluating the content or accuracy of third-party materials and disclaim any liability for harm or damages resulting from their use. Please review the third-party’s policies and terms before engaging in transactions.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

By submitting comments, ideas, or other materials to us, whether requested or unsolicited, you agree that we may, at any time, edit, copy, publish, distribute, or use them without restriction. We are not obligated to maintain confidentiality, compensate you, or respond to your submissions.

You are solely responsible for any comments you make and their accuracy. We are not liable for any content posted by you or third parties.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy. You can view it here: Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be errors or omissions related to product descriptions, pricing, or availability. We reserve the right to correct such errors and to update or cancel orders if information is inaccurate, even after you’ve placed an order.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site for unlawful activities, to violate laws, to harass others, to submit false information, or to upload harmful code, among other restrictions. Any breach of these prohibitions may result in the termination of your access to the Service.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free access to our services. All products and services are provided "as is" and "as available" without warranties of any kind, either express or implied. Our liability is limited to the fullest extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold Celestial Lotus and its affiliates harmless from claims arising from your breach of these Terms or violations of any law.

SECTION 15 - SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, the remainder of the Terms will remain valid and enforceable.

SECTION 16 - TERMINATION

These Terms remain effective until terminated by either you or us. We may terminate this agreement at any time if you violate these Terms.

SECTION 17 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us, superseding prior agreements.

SECTION 18 - GOVERNING LAW

These Terms are governed by the laws of Queensland, Australia.

SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms at any time. Changes will be posted on this page, and your continued use of the site constitutes acceptance of these changes.

SECTION 20 - CONTACT INFORMATION

If you have questions about these Terms of Service, contact us at hello@celestiallotus.co.